As a Partner Manager, you will work closely with the local partner ecosystem in the USA region to build and grow Frappe’s business. This role is ideal for you if you,

• Are passionate about Frappe products
• Believe in our mission to grow excellent open-source products globally
• Derive joy in mentoring our partner ecosystem in sales
• Want to work in a self-driven culture
• Believe knowledge and customer-trust drives sales and not targets

Key Responsibilities:

As a Partner Manager, you’re responsible to

• Grow Frappe’s adoption and revenue in your assigned region by working closely with Frappe partners
• Build and maintain strong, trust-based relationships with assigned partners
• Business consulting to enable partners in their quality in growth
• Onboard new partners and guide them through enablement programs
• Monitor and support partner performance, engagement, and certifications
• Serve as the primary point of contact for partner queries and escalations
• Collaborate with internal teams (support, product, other partner managers) to unblock partners
• Track activities in CRM and maintain partner documentation
• Identify opportunities for partner growth and ensure alignment with our business goals
• Contribute to improving our partner playbook, templates, and SOPs

Qualifications and Skills:

• 1-3 years of experience in customer facing role (partner management, customer success, B2B sales or B2B account management)
• MBA / Engineer
• Strong communication, interpersonal and analytical skills
• A structured, process-driven approach to work
• Bonus: Experience in ERP, SaaS, or open-source ecosystems

Location:

• We are a hybrid company, but as this role demands, preference will be given to Mumbai-based candidates. But we are open to anyone who meets the above criteria.
• Candidates should be open to work in US time zones and will be required to travel to USA on need basis
• Frequent travel to Mumbai is required